Shipping & Returns
Shipping & Returns Information
At Indusfoy, we are committed to providing you with
high-quality indigenous products. To ensure your shopping experience is smooth
and transparent, please review our Shipping and Returns policies below.
Shipping Information:
- Processing
Time: We take pride in crafting our products with care and precision.
Please allow up to 2-3 business days for the processing of your order
before shipment.
- Shipping
Times: Once your order is processed and shipped, delivery times may
vary based on your location and shipping method chosen at checkout. Please
refer to the estimated delivery times provided during the checkout
process.
- International
Shipping: We are delighted to offer international shipping, bringing
the essence of our indigenous craftsmanship to customers worldwide. Please
note that international shipments may be subject to customs duties, taxes,
and import regulations in your country. These fees are the responsibility
of the recipient.
Returns Policy:
- Quality
Assurance: We take pride in the quality of our products. If you
receive a damaged or low-quality item, please contact our customer support
team within 10 days of receiving your order. We will provide instructions
on how to return the item for a full refund or replacement.
- Sizing:
To ensure the perfect fit, please refer to our size chart before making
your selection. We do not accept returns for sizing issues. However, if
there is a significant variation between the size delivered and the size
chart for the specific item ordered, please contact us within 10 days of
receiving your order, and we will arrange for a return or exchange.
Return Process:
- Contact
our Customer Support: To initiate a return due to damage, low quality, or
sizing variation, please contact our customer support team at support@indusfoy.com
within the specified timeframe.
- Return
Authorization: Our customer support team will guide you through the return
process and provide you with a return authorization and instructions.
- Return
Packaging: Please ensure the item is returned in its original packaging
and with all tags attached.
- Inspection
and Refund/Exchange: Upon receiving the returned item, we will inspect it
to confirm the reason for the return. Depending on the situation, we will
either issue a full refund to your original payment method or arrange for
a replacement item to be sent.
We value your trust in Indusfoy and strive to provide you
with authentic, high-quality indigenous products. If you have any questions or
need further assistance regarding shipping or returns, please do not hesitate
to contact our customer support team at support@indusfoy.com.
Thank you for choosing Indusfoy - craft with
heart. IndusFoy - Where History Becomes a Gift.
You can reach out to us @ info@ indusfoy.com / X: @indusfoy /
+13054041912